Terms and Conditions for Pressure Cleaning Services
Welcome to our professional pressure cleaning services. By engaging our services, you agree to the following terms and conditions outlined below. Please read them carefully to understand your rights and obligations.
Service Agreement
Our pressure cleaning services are provided under a comprehensive service agreement that ensures high-quality results and customer satisfaction. This agreement outlines the scope of work, pricing, and other essential aspects of our services.
Scope of Services
- Residential Cleaning: Exterior surfaces, driveways, patios, and sidewalks.
- Commercial Cleaning: Building exteriors, parking lots, and walkways.
- Specialized Cleaning: Graffiti removal, mold and mildew treatment, and more.
Our services are designed to meet the unique needs of each client, ensuring effective and efficient cleaning solutions.
Payment Terms
Payment for services rendered is due upon completion of the job unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit cards, and electronic transfers.
- Invoices: Detailed invoices will be provided outlining the services performed and the total amount due.
- Late Payments: A late fee may be applied to overdue accounts after the due date.
We strive to maintain transparency in our billing processes to foster trust and accountability.
Cancellation and Rescheduling
We understand that schedules can change. To accommodate adjustments, please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
- Cancellation Policy: Cancellations made with less than 24 hours' notice may incur a cancellation fee.
- Rescheduling: We will make every effort to accommodate new scheduling requests without additional charges.
Our goal is to provide flexibility while maintaining efficiency in our service delivery.
Customer Obligations
Customers are expected to prepare the premises for cleaning by removing personal belongings and ensuring access to all areas to be cleaned.
- Access: Provide clear access to the areas designated for cleaning.
- Preparation: Remove fragile items and cover sensitive equipment to prevent damage.
Proper preparation helps us deliver optimal results and reduces the risk of any unforeseen issues.
Liability and Insurance
We carry comprehensive liability insurance to cover any accidental damage that may occur during the cleaning process.
- Insurance Coverage: Our insurance policy covers property damage and personal injury claims.
- Client Responsibility: Clients must inform us of any pre-existing damage or vulnerabilities in the property prior to service.
By maintaining insurance coverage, we aim to protect both our clients and our business from potential liabilities.
Warranty and Satisfaction
Your satisfaction is our priority. We offer a satisfaction guarantee to ensure that our services meet your expectations.
- Service Guarantee: If you are not satisfied with the quality of our work, we will address and rectify the issue promptly.
- Warranty: Certain services may include a warranty against reinstitution of stains or damage for a specified period.
Our commitment to quality ensures that you receive the best possible service every time.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Any data collected during service provision is handled in accordance with our privacy policy.
- Data Collection: Only necessary information is collected to facilitate service delivery.
- Data Usage: Your information is used solely for communication and service management purposes.
We ensure that your personal information remains secure and confidential.
Termination of Services
Either party may terminate the service agreement under certain conditions outlined in this section.
- Termination by Client: Clients may terminate the agreement with written notice, subject to cancellation policies.
- Termination by Service Provider: We reserve the right to terminate services for non-compliance with terms, non-payment, or other valid reasons.
Termination procedures are designed to protect the interests of both parties and ensure a fair resolution.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which the services are provided.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
Amendments
We reserve the right to modify these terms and conditions at any time. Clients will be notified of any significant changes through appropriate communication channels.
- Notification: Changes will be communicated via email or other agreed-upon methods.
- Acceptance: Continued use of our services constitutes acceptance of the updated terms.
We encourage clients to review the terms periodically to stay informed about any updates.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and the pressure cleaning service provider. They supersede all prior agreements, understandings, or representations, whether oral or written.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.